21 Casino Review

Table of Contents

• About 21 Casino
• 21 Casino Welcome Bonus – Free Spins Plus 121% Matched Deposit up to NZ$300 Plus 21 Free Spins
  • Terms and Conditions
• Other Bonuses and Promotions
• 21 Casino Pokies
• Other Games to Play at 21 Casino
• Deposit and Withdrawal Methods
• Customer Service at 21 Casino
• 21 Casino Experience on Mobile
• Review Summary – A Perfectly Playable Slot Paradise
• 21 Casino Review FAQs

About 21 Casino

This elegant, high-end-looking casino has been online since 2015.

It’s operated by respected iGaming specialist White Hat Gaming, who have a reputation for action-packed casinos that are perfectly engineered.

With more than 3,000 games, including pokies, table games, and live casino games, this casino has plenty to offer players in New Zealand. 

It’s complemented by a huge range of banking methods and more than 100 game suppliers.

It also comes complete with the two gold standard licences in gambling – the UK Gambling Commission and the Malta Gaming Authority.

21 Casino Welcome Bonus – Free Spins Plus 121% Matched Deposit up to NZ$300 Plus 21 Free Spins

New customers at 21 Casino can enjoy a lovely 21 free spins and 121% matched deposit bonus when joining.

Free spins must be played on Book of Dead; there’s a minimum deposit of NZ$10 to redeem this opening offer. Deposits via Skrill and Neteller aren’t eligible for this deal.

This is a lovely opening offer. It’s not as big as some out there, but all that glitters isn’t always golden. Many big opening offers require the bonus and deposit to be wagered a certain number of times.

At 21 Casino, you will just need to wager the bonus money 35x before you withdraw. In an industry where the average is 40x, that represents good value.

As always, with opening offers, there are some terms and conditions you will need to abide by. 

We’ve listed the main ones below, but it’s always worthwhile taking the time to read them yourself.

Terms and Conditions

• New Players Only, 18+
• Free spins on Book of Dead
• Free spins have a 10-day expiry
• Free spin wins capped at NZ$100
• Bonus funds must be wagered 35x 
• Games contribute differently to wagering contributions; check before playing 

Other Bonuses and Promotions

21 Casino has a good selection of ongoing bonuses and promotions, which are routinely switched around.

But there’s no doubt that the star of the show at this casino is the VIP package on offer.

Sadly, it’s by invitation only, but if you do get asked to join, it’s very worth your while. There are four different levels – Silver, Gold, Platinum and Diamond all of which offer great benefits, including:

• Dedicated Account Management
• Personalized offers
• Cash Drops, free cash and free spins
• Cashback
• Withdrawal limit increases

21 Casino Pokies

When you search 21 Casino, the first thing that pops up is that it has more than 3,000 pokies to choose from. Wowzers! 

Those thousands of pokies have been designed and developed by more than 100 game studios to offer players the creme-de-la-creme of pokies to choose from.

Quality studios include:

• 1×2 Gaming
• Ainsworth 
• Big Time Gaming 
• Play’n Go
• Relax Gaming 
• NetEnt 
• Quickspin

Top games, jackpot pokies and Megaways are the main fair at 21 Casino. Fans of the random reel modifier that is Megaways will be particularly delighted with more than 100 titles to choose from, including:

• Heroes Hunt Megaways
• Black Gold Megaways
• Megaways Mob
• Thai Flower Megaways 
• Atlantis Megaways

There’s also a huge selection of jackpot and progressive jackpot pokies available, including Jackpot King Games and Pragmatic Play’s Drops & Wins. Top jackpot games include: 

• Mega Moolah
• Genie Jackpots
• Irish Coins
• Winstar
• Wolf Gold

If you have a favourite game provider, you can also filter pokies according to the company that makes them.

Overall, you won’t be disappointed with the pokies on offer, and because of the wide variety of game providers and the sheer quantity, you’ll be sure to find a theme or feature that suits your particular slot tastes.

Other Games to Play at 21 Casino

21 Casino has a great selection of Live Dealer, Table Games and Instant Win games.

The traditional table game portfolio includes all the casino regulars with multiple variations of poker, blackjack, roulette and baccarat.

But it’s the Live Dealer section that steals the non-slot show at 21 Casino. 

Quality titles include:

• Mega Roulette
• Power Blackjack
• Fan Tan
• Bac Bo
• Side Bet City
• Craps

Fans of Game Show style gambling can enjoy quality titles such as:

• Sweet Bonanza Candyland 
• Gonzo’s Treasure Hunt
• Dream Catcher
• Deal or No Deal
• Monopoly Live

Most of the Live Dealer games at 21 Casino are served up by Live Casino specialists Evolution, Pragmatic Play and Ezugi.

Deposit and Withdrawal Methods

This casino has a phenomenal amount of payment methods, not all are available for New Zealand players but there’s still plenty of choice including favourites Jeton and Neosurf.

Main payment methods for Kiwis, including:

• Visa
• Mastercard
• Neosurf
• Jeton
• Skrill
• Paysafecard 
• CashToCode

In terms of speed of withdrawals, eWallet are the fastest, taking between a few hours and 24 hours. 

Withdrawals via debit cards can take between a few hours and three days, whilst bank transfer withdrawals may take up to five working days to appear in your bank. The maximum withdrawal in any given week is NZ$5,000 unless that’s been increased as part of the VIP package.

The minimum deposit and withdrawal at this casino have been set at just NZ$10.

Customer Service at 21 Casino

21 Casino offers excellent customer care with Live Chat and email both available. 

You can reach out 24/7 on Live Chat, and, in our experience, friendly and knowledgeable staff handle enquiries quickly and efficiently. 

If you need to ask questions a little more formally, you can email them at support@21casino.com.

Unusually, we couldn’t find a Frequently Asked Questions page, but with such speedy customer service via Live Chat, it’s no biggie.

21 Casino also has some good player protection tools, including being able to set deposit limits and hourly reality checks.

21 Casino Experience on Mobile

This casino’s website is clean, easy to use and elegantly designed. It gives you the look and feel of a high-end land-based casino without the need to dress up and visit.

If you love gambling on the go, it works perfectly on handheld devices via a web browser.

If you can afford the screen space, a mobile app is also available. We’d always recommend downloading a mobile app if one is available, especially if you like gambling outside the home.

Downloading the app will keep a lot of the data on the phone itself, making reload speeds quicker if you have a connection issue. Plus, lots of casinos incentivize players to download apps with free spins and other offers.

Review Summary – A Perfectly Playable Slot Paradise

We mentioned right at the start of this review that we’re big fans of the company that operates this casino – White Hat Gaming.

Why? Because many of their casinos have a pretty perfect formula that includes great opening offers, good bonuses, huge game selection and great banking methods.

There are only a couple of negatives we encountered. Namely, withdrawal speeds could be quicker, and the website navigation could be improved (it’s a bit of a scroll fest).

21 Casino has a luxurious feel, is packed with games and comes with a great VIP package,

This is a perfectly playable slot paradise for Kiwis. Enjoy!

21 Casino Review FAQs