Jackpot City Review

4.5 /5 Rating

Jackpot City

NZ$1,600 Bonus. Min Deposit $5

Jackpot City HIGHLIGHTS
  • Claim a sign-up bonus with deposits from $1!
  • Dedicated to Evolution Live Gaming fans
  • A high-class platform with 97.3% RTP
10+
4.5 /5 Rating

Jackpot City

50 Free Spins No Deposit Required

Jackpot City HIGHLIGHTS
  • Claim a sign-up bonus with deposits from $1!
  • Dedicated to Evolution Live Gaming fans
  • A high-class platform with 97.3% RTP
10+
4.5 /5 Rating

Jackpot City

80 Chances to Win. Min Deposit $1

Jackpot City HIGHLIGHTS
  • Claim a sign-up bonus with deposits from $1!
  • Dedicated to Evolution Live Gaming fans
  • A high-class platform with 97.3% RTP
10+
4.5 /5 Rating

Jackpot City

NZ$1,600 Deposit Bonus

Jackpot City HIGHLIGHTS
  • Claim a sign-up bonus with deposits from $1!
  • Dedicated to Evolution Live Gaming fans
  • A high-class platform with 97.3% RTP
10+

Ratings

Overall Rating

Withdrawal Speed

Safety

Software & Games

Jackpot City Casino Games

Jackpot City has Baccarat

Baccarat

Jackpot City has Blackjack

Blackjack

Jackpot City has Live Casino

Live Casino

Jackpot City has Roulette

Roulette

Jackpot City has Slots

Slots

Jackpot City Casino Software

Jackpot City has Evolution Gaming
Jackpot City has Megaways
Jackpot City has Merkur
Jackpot City has Microgaming
Jackpot City has Netent

Payment Options

Jackpot City accepts Bank wire Transfer
Jackpot City accepts MasterCard
Jackpot City accepts Neosurf
Jackpot City accepts Neteller
Jackpot City accepts Paysafe
Jackpot City accepts Skrill
Jackpot City accepts Visa

Company Details

Licence Information

Licencing body: Malta

Licence holder: Bayton Ltd.

Licence No. MGA/B2C/145/2007

Jackpot City Contact Details

Email: [email protected]

Phone Number: +44-800-917-8547

Live Chat: 1

Table of Contents

Welcome Bonus

The welcome bonus that the boffins at Jackpot City Casino have dreamt up is a joy to behold. A whopping $1600 can be claimed by new players when they make their first four deposits. Yes, that's right, for making four, $400 deposits, players will receive a 100% bonus on every dollar. In size terms, this is a generous offer when compared to several peers of Jackpot City Casino. 

It is even better that a 100% bonus is on offer. Some online casinos that serve Kiwis often offer bonuses that are much less lucrative. 

However, as is always the case with a casino bonus, there are certain terms and conditions that players must meet before any bonus winnings become payable. 

First, players are required to wager their bonus amount 70x before they can think about converting bankroll into money in the bank. In absolute terms, this requirement sounds high. However, as this wagering requirement only applies to any bonus that a player accrues, 70x is a similar figure to what other outlets request.

Second, not all products contribute the same amount to wagering requirements for every dollar that a player bets. 

  • Slots (except NetEnt slots) 100%
  • NetEnt slots 50%
  • Table Games 8%
  • Classic Blackjack 2%
  • Other Games 0%

Whilst players are meeting the wagering requirements that have been placed on them, they are also limited to making bets of no more than $8.

DepositAmount (up to)Bonus (up to)Wagering Requirement (x70)
1st$400$400$28000
2nd$400$400$28000
3rd$400$400$28000
4th$400$400$28000
Maximum Welcome Bonus

By my calculations, this means that players have to place $112,000 in wagers before the returns from all tranches of the welcome bonus can be collected. Admittedly, this is a large sum, but then again it is a big bonus for players to hopefully benefit from.

In summary: Jackpot City’s bonus, a bright light for the site.

Software

As with all good online casinos, Jackpot City Casino has a good selection of pokies, jackpots, table games, and live dealer content. 

However, due to this site being predominantly powered by Microgaming technology, the overall breadth of content is a little restrictive in comparison. That is not to say that playing at Jackpot City Casino is not an enjoyable pastime, because it certainly is. 

The Casino Games tab that Jackpot City Casino has handily embedded into its site, provides a flavour of what customers can expect when playing there. Online Slots, Online Blackjack, Online Roulette, Online Keno, and Online Video Poker, all get a worthy mention. 

Microgaming provides much of the slots content that the site hosts, however, this does not mean that there isn’t room for favourite titles from NetEnt. Things look up further when the Live Casino offer is investigated. A wealth of Live Table games underpinned by Evolution Live Gaming code make an appearance. Players can take to the casino floor to renowned titles such as Evolution Live Roulette, Evolution Live Blackjack, and Evolution Live Baccarat. Allowing players to get closer to the action than ever before, even if they are sat in the comfort of their own homes.

Reliance of Microgaming means that some big hitting slots titles are omitted from the expected cast list. However, pulse-increasing jackpot pokies, like Mega Moolah, are still on the premises for players to enjoy. 

Betting

Jackpot City Casino focuses heavily on traditional casino content. Slots are one area that Jackpot City Casino has placed a great emphasis on. Titles such as Mega Moolah, Major Millions, and King Cashalot allow players to walk away with huge prizes. Whether you are a fan of 3-reel, 5-reel, or progressive jackpots, there is something to suit everyone. 

One of the downsides of the Jackpot City Casino platform is that a sportsbook attachment is not available. It is a bit disappointing that this is the case, especially when the sister site of Jackpot City, Spin Casino, is embellished with this exact product. 

However, players are not likely to dwell on this issue for too long once they have made their way to the real money, live table lounge. 

Evolution Live gaming tables attract the eye whichever way you look. Glossy graphics, homely hues, and classy croupiers heighten players senses: bringing them closer to the streamed action like never before.

Games

If you are a fan of Microgaming games, then Jackpot City Casino is an environment that you are likely to feel extremely comfortable in. Over 400 games in total are provided by the software megalith, meaning that titles like Mega Moolah, Thunderstruck II, and Wheel of Wishes are easily located by visitors to the site. 

Microgaming content is augmented by Evolution Gaming’s suite of Live Casino content. All in all, there are over sixty live table games for players to gravitate towards. Variants include Live Double Ball Roulette, Live Baccarat Squeeze, and Live Party Blackjack. Each of these games comes with stunning graphics and multiple camera angles, meaning that players can customise their online casino experience, just as they would in bricks and mortar venues.

For those who love having multiple opportunities to win from every spin, Megaways slots titles are also available. Shamrock Holmes Megaways and Forgotten Island Megaways are among two of the best titles from this stable of games that Jackpot City Casino have placed on its site for the benefit of its clients.

Withdrawal Times, Limit and Methods

When it comes to the withdrawal policy of Jackpot City Casino, players may well feel a little bit underwhelmed. I say this for several reasons. 

Jackpot City Casino only allows withdrawals through a small range of options. Direct Bank Transfers, Card, Skrill, NETELLER, ecoPayz, and Neosurf transfers are allowed, but currently, alternatives such as PayPal and cryptocurrencies are unavailable.

The terms and conditions section of the Jackpot City Casino website suggests that all withdrawals are subject to a processing time of up to 72 hours. Now I understand that the first withdrawal that a player makes from any casino may be subject to additional I.D. and banking checks, but up to three days for processing every withdrawal appears excessive. The bad news does not stop there. Players who choose to make withdrawals through Card or Direct Bank Transfer methods could be waiting, up to, a further seven working days for their money. In comparison to rival firms, this is slow. Players who have the foresight to select their withdrawals through one of the e-wallet options should, however, be rewarded. Payments by e-wallet should be received in the instant that processing has been completed.

The problem with the withdrawal limits that Jackpot City Casino has developed is not with their maximum’s, but more with their minimum. The FAQ section suggests that withdrawals must be made for a minimum of $50. For punters who initially deposit $5, achieving this figure could be difficult. Players can however withdraw up to $10,000 per week. A limit of around this amount is consistent with industry averages and is likely to be acceptable to most players. VIP’s can negotiate their withdrawal limits once they have been admitted to the Prive level of the loyalty rewards scheme, so few players will be disadvantaged by this rule.

Jackpot City Casino indicates that fees may be payable on withdrawals by Direct Bank Transfer of less than $500. I am sure that Jackpot City Casino incurs some costs that are related to these transactions, but charging fees for these transfers does seem a little miserly.

All in all, Jackpot City Casino is a little below average on this metric.

Deposit Methods

A quick investigation of the ‘My Account’ tab of the Jackpot City Casino website provides a great indication of what deposit methods are available for customers of the site to take advantage of. 

  • Paysafecard (Best choice for New Zealand)
  • Visa
  • Mastercard
  • Skrill
  • NETELLER
  • Skrill 1-Tap
  • ecoPayz
  • Neosurf

Are all listed as deposit options. 

Players can deposit either a pre-set amount of $20, $50, or $100. Alternatively, players can deposit an amount of their own choice. By clicking this option it is easy to see that the minimum deposit amount that is accepted by all methods is $5. There are no maximum limits listed in this part of the website. By allowing players to deposit from $5, Jackpot City Casino is accessible to all players. Although some sites still accept deposits upwards of $1, this is still a good effort by the team at Jackpot City to be fully inclusive.

Casino Licenses

Jackpot City Casino boasts one of the most prestigious licences in the business, a licence from the Malta Gaming Authority (MGA). The MGA has issued Jackpot City Casino, via its umbrella company Bayton Limited, licence number MGA/B2C/145/2007

Being licenced by the MGA does not provide any direct player protections for those who choose to play on the Jackpot City Casino site in New Zealand. However, it is one of the conditions of MGA licencing that any website that it provides accreditation for should meet the local gambling laws of any jurisdiction that it operates in. In New Zealand, online casino providers must meet all requirements of the 2004 Gambling Act. Therefore, by adhering to MGA licencing conditions, Jackpot City Casino must provide all Kiwis with minimum levels of player protections as prescribed in the 2004 Act.

Rewards System and VIP Treatment

Jackpot City Casino has been active in creating a rewards system that deals with all levels of players from newbies to VIPs. 

Loyalty Points are awarded by Jackpot City Casino as soon as players make their initial deposits. 2,500 points are earned when players deposit for the first time. These points are then topped up with respect to the size of wagers that customers place on different gambling products. 

A $1 bet on a slot game earns an extra loyalty point.

A $5 bet on a table game earns an extra loyalty point.

And, a $20 bet on a Video Poker product also earns an extra loyalty point.

Players move through the six rewards levels as points are earned.

Level Loyalty Points Range
Bronze0 – 2499
Silver2500 – 11999
Gold12000 – 49999
Platinum 50000 – 124999
Diamond125000 or more
PriveInvite Only
Loyalty Point Levels

As players earn loyalty points, they can convert these into bonus credits. Each bonus credit can then be converted into free spins, cash, or competition entries. Players at Silver Level and above all have access to a VIP manager, although most rewards are set outside for players who have been invited to Prive Level. At this point, players can seek preferential withdrawal terms and also be invited to bespoke corporate events.

Player Protection

One area in which Jackpot City Casino is particularly strong is when it comes to player protection. Accessed through a tab placed within the ‘My Account’ section of the site, several tools and questionnaires are present that are designed to make players think about their betting habits. 

If players think that their betting is becoming problematic then self-exclusion from the site is always possible. Jackpot City Casino has provided two options for this. A temporary break, where players can self-exclude for a period of between 24 hours and 6 months, and a permanent self-exclusion, where players cannot access the site for a minimum of 6 months. In both circumstances, this measure can be implemented via a tab in the responsible gaming section or by contacting the customer service department by email at [email protected]

If players do not want to take this drastic step, but still wish to regularly review their betting patterns, then other tools are available. These consist of several limiters. Either a session limit, a loss limit, a wagering limit, or a deposit limit. Deposit limits can be particularly effective as they guarantee that a player can only lose a predetermined sum in a given period. Deposit limits can be set as either daily, weekly, or monthly figures. Players can complete this through the ‘My Account’ section or by contacting the support team.  

Winners

Jackpot City Casino is very keen to keep its players up to date about those who have received big wins on their site. It certainly shouldn’t be a surprise that this is the case. After all, making a splash about big wins is excellent publicity for any casino as it is likely to entice other players to try to emulate this success. 

Jackpot City devotes a whole section of its site to big winners. Recent entries in this section include: 

  • A $56,568 win on Silverback Multiplier Mountain
  • A $38,000 win on Break Da Bank Again
  • A $12,364 win on Deco Diamonds
  • An $11,160 win on Secret Admirer

The constant flow of information that this section should certainly inspire all players at this site. Something that bosses at Jackpot City Casino will be only too happy to see.

Summary

LikePro's
  • Check Lucrative welcome bonus
  • Check Competitive rewards scheme
  • Check Evolution Live table games
UnlikeCon's
  • Cross Limited games selection
  • Cross Slow withdrawal speeds
  • Cross PayPal not available

FAQs

Is Jackpot City Casino Rigged?

No, Jackpot City Casino is not rigged. The umbrella company which owns Jackpot City Casino, Bayton Limited, is licenced by gambling authorities in Malta. Maltese legislators provide some of the strictest standards to their licensees, therefore players can be assured that Jackpot City Casino will adhere to all rules which relate to the Gambling Act of 2004 in New Zealand.

Is Jackpot City Casino a Scam/Legit?

Jackpot City Casino is a legitimate operation. If a player were to get lucky and win a jackpot sum in their first spin, they would be able to collect all of this sum in line with the withdrawal limits that Jackpot City Casino has in place. Of course, Jackpot City Casino is not a charity. Like any business Jackpot City Casino needs to generate a certain level of profit so that the firm can continue to trade. However, as with all reputable online casinos, the average profits that a firm should make from each betting product should be displayed and verified. In the case of Jackpot City Casino, the return to player (RTP) rates on all products has been verified by eCOGRA. eCOGRA goes to great lengths to test the payout rates of betting products after placing thousands of wagers. Information of this type means that players can take a high degree of confidence that, on average, 90-95% of all stakes that they invest should be returned in winnings.

How long does Jackpot City Casino take to withdraw?

Jackpot City Casino is not the quickest operator when it comes to returning winnings to their customers. The Jackpot City Casino website suggests that all withdrawal requests are subject to a 72 hour processing period, during which time players can reverse requests if they so wish. On completion of the processing period, players who have requested their cash via an e-wallet option should have their winnings paid instantly. However, the news is not so good for players who use Direct Bank Transfer or Card options. These customers may have to wait up to an additional seven working days for their money. Compared to other sites, this is slow. 

How do you Win at Jackpot City Casino?

Winning at Jackpot City Casino is as easy (or as difficult) as it is at any other online casino
venue. As players know, the house always has a profitability edge over its clients. Because of this, nobody can ‘expect’ to win from Jackpot City Casino. However, players can adopt a couple of strategies to help them to retain their bankroll for longer, or even better, to return a small profit in the short term.

First, players should look to bet on games that have a low volatility. By betting on these games, it is easy for players to gain knowledge of how much they should win on average. Wagers that are placed on outside bets at the Roulette Table are a good example. Players should win on Red/Black roulette bets roughly 48% of the time. 

Second, once players know this they can adopt betting strategies to try to profit from result trends. The D’Alembert and Fibonacci betting strategies require players to vary their stakes on ‘EVENS’ bets based on previous outcomes. Doing this can help players to deliver consistent, short-term, profits.

How do I delete my Jackpot City Casino account?

It is easy for players to delete their Jackpot City Casino account if they wish to do so. Players can complete this action through the ‘My Account’ tab on the website. Alternatively, the customer service department can be contacted by email at [email protected] to complete this request.

Who owns Jackpot City Casino?

Jackpot City Casino is owned by the Maltese based firm, Bayton Limited. 

The head office of Bayton Limited can be contacted by post at:

Villa Seminia, 8, Sir Temi Zammit Avenue, Ta' XBiex XBX 1011.

Does Jackpot City Casino take PayPal?

The customer service team at Jackpot City Casino have confirmed that PayPal is not currently an acceptable banking method for deposits to or withdrawals from the New Zealand site.

How do you set a Deposit Limit on Jackpot City Casino?

Jackpot City Casino has made it easy for players to set up deposit limits. Players can take up this option by following links that are located within the Player Protection sub-section of the ‘My Account’ tab. Deposit limits can be set up for three separate timeframes. Daily, Weekly, and Monthly limits can be set, allowing players to take complete control over their betting budgets.