Casino Lab Review

Author:

Chris Evans

Last Updated:

02/02/2023

  • 5 /5 Rating

    Casino Lab

    NZ$1,500 Bonus

    + 300 Free Spins

    Casino Lab HIGHLIGHTS
    • New to market platform from Genesis Global
    • Dedicated to roulette, blackjack, and poker fans
    • Crisp interface ideal for new to market content
    28+

Ratings: Casino Lab

Overall Rating
Withdrawal Speed
Safety
Software & Games

Casino Games: Casino Lab

Casino Lab has Blackjack

Blackjack

Casino Lab has Online Poker

Online Poker

Casino Lab has Slots

Slots

Casino Lab has Live Casino

Live Casino

Casino Lab has Roulette

Roulette

Casino Lab has Baccarat

Baccarat

Casino Lab has Bingo

Bingo

Casino Software: Casino Lab

Casino Lab has Wazdan
Casino Lab has Evolution Gaming
Casino Lab has Megaways
Casino Lab has NetEnt
Casino Lab has Gamomat
Casino Lab has Ezugi
Casino Lab has Skywind Group
Casino Lab has iSoftBet
Casino Lab has Microgaming
Casino Lab has Play' n go
Casino Lab has Pragmatic Play
Casino Lab has Red Tiger
Casino Lab has Reel Kingdom
Casino Lab has Push Gaming
Casino Lab has Yggdrasil
Casino Lab has Big Time Gaming
Casino Lab has Quickspin

Payment Options: Casino Lab

Casino Lab accepts Diners Club
Casino Lab accepts Paypal
Casino Lab accepts Bank wire Transfer
Casino Lab accepts Visa
Casino Lab accepts MasterCard
Casino Lab accepts Euteller
Casino Lab accepts Giropay
Casino Lab accepts Paysafe
Casino Lab accepts Neteller
Casino Lab accepts Ecopayz
Casino Lab accepts Skrill
Casino Lab accepts Jeton
Casino Lab accepts Much Better
Casino Lab accepts Trustly
Casino Lab accepts Maestro
Casino Lab accepts Boku
Casino Lab accepts Interac E Transfer
Casino Lab accepts Mifinity
Casino Lab accepts Pay N Play
Casino Lab accepts Paytm
Casino Lab accepts Google Pay
Casino Lab accepts Rapid Transfer
Casino Lab accepts RuPay
Casino Lab accepts American Express
Casino Lab accepts Apple Pay
Casino Lab accepts Astropay
Casino Lab accepts Sofort Banking
Casino Lab accepts UPI

Company Details: Casino Lab

Year established: 2020

Licence Information: Casino Lab

Licencing body: UK Gambling Commission

Licence holder: Genesis Global Limited

Licence No. 45235

Support: Casino Lab

Email: [email protected]

Phone Number: +356 2778 0065

Live Chat: Yes

Table of Contents

Welcome Bonus

One of the ways online casinos like to outdo each other is when it comes to the welcome bonus. Casino Lab sees this offer as being the key way to attract new customers. Casino Lab certainly seems to appreciate this marketing tool as they have placed a huge offer on the table to tempt would-be clients. Let’s take a look to see what Casino Lab has devised. 

The headline numbers are impressive. Casino Lab offers an, up to, NZ $1500 bonus as well as providing 300 free spins as an additional sweetener. To qualify for the full bonus, you must place four separate deposits, with each of these payments attracting an additional bonus.

DepositMatched (%)Maximum Bonus (NZ $)Free SpinsCode
1st100300300n/a
2nd50400n/aWCL2
3rd25400n/aWCL3
4th25400n/aWCL4
Welcome Bonus Terms

In total, to qualify for the advertised bonus, you must deposit a total of NZ $4300. In effect, this means that Casino Lab provides around a 35% bonus on the total of these first four deposits. In all honesty, this is slightly disappointing. However, if you deposit a minimum of NZ $10 on your first deposit you will also qualify to receive 300 free spins on the Reactoonz slot. Most will find this to be a great boost, especially as players can withdraw up to NZ $100 from these games once wagering terms have been met. 

The wagering terms that Casino Lab has attached to the welcome bonus is not overly onerous. They expect qualifying players to play their bonus 40x before withdrawing any associated winnings, this is roughly in line with market expectations at other NZ online casinos

In summary, Casino Lab has brewed up a highly palatable offer. 

Software

Casino Lab has everything that a discerning casino connoisseur could ever wish for. Included in this range is a mixture of pokies. Sub-categories include Video Slots, Jackpots, Classic Slots, Feature Buy Slots, Megaways and Must Fall Jackpots.

All of these variants are easy to locate under the websites Slots & Jackpots tab. When it comes to Live Casino content, Casino Lab is also well endowed. Video and Live Dealer versions of table games such as Roulette, Blackjack, Baccarat, and Poker are readily available. As a bonus, Casino Lab also hosts Scratch Card and Virtual Sports products. 

Casino Lab has partnered with dozens of software houses so that you can immerse yourself in some of the biggest pokie titles that are available in today’s market. Play’n Go, Pragmatic Play, NetEnt, Red Tiger, Evolution, Reel Kingdom, Push Gaming, and Microgaming all make their mark on the Casino Lab platform.

It is not a surprise then that stellar slots including Book of Dead, Big Bass Bonanza, Starburst, Joe Exotic, Wolf Gold, Gonzo’s Quest Megaways, Legacy of Dead, Sweet Bonanza, Joe Exotic, Razor Shark and John Hunter and the Book of Tut can all be accessed through the lobby at Casino Lab.

Betting

Casino Lab has everything that you could wish for on a decent online casino. The pokies range hosted on the platform is the particular highlight in this case. Because of its close association with all of the leading software developers in the iGaming industry, Casino Lab will not leave its clients wanting for branded pokies titles.

However, it can, perhaps, be said that a little too much of the focus of the operators has been taken up by amassing a stellar pokies parlour. I come to this conclusion because the table game portfolio and additional products are a little underwhelming.

There are some scratch card and virtual game titles to be enjoyed but these are few and far between. The other notable omission is that Casino Lab does not have an attached sportsbook, bingo, or online poker facility. All of the best sites tend to have at least one of these to increase the overall entertainment value of the site. It is a little disappointing that Casino Lab has chosen to not go down one of these paths. 

Games

Casino Lab casino is packed full of high-quality content. Primarily this is found in the pokies section of the website where you can take advantage of the sixty-eight individual jackpot titles that Casino Lab has amassed. Many of these games also hold the Megaways moniker.

For those of you who have never played this drop and win game, you are missing out on some serious entertainment. Megaways slots come equipped with six reels, each of these reels can expand to hold up to seven icons.

In extreme circumstances, this capability means that players have up to 117,649 chances to win with every spin. When cascading repeat wins are added to the mix, a session on a Megaways game leads to pure enjoyment!

Fans of the franchise will be delighted that Casino Lab boasts seventy-two Megaways slots, including The Dog House Megaways and the ever-popular Buffalo King Megaways. 

On the Live Casino front, Casino Lab houses over ninety tables. Out of the eighteen Roulette, forty-three Blackjack, ten Baccarat, and twenty-three Game Show and Poker tables, many come embellished with Evolution Live Gaming Technology.

Evolution Live Gaming has mastered the art of bringing casino quality content into the homes and workplaces of millions of casino fans across the world. Crisp graphics and informative features make you feel as though you are sat at a table in a bricks-and-mortar venue

Withdrawal Times, Limit and Methods

Unsurprisingly, one of the first things that you will probably look for if you consider signing up to a new online casino is how long it will take to receive your winnings when you make some. Even though this might display a degree of over-confidence, it is important to know when you will get your hands on your hard-earned cash.

Casino Lab does reasonably well in this regard. Although the website advertises that all pay-out requests are subject to a 24 to 72 processing period, the reality is that most pay-outs are completed within this timeframe. One area where Casino Lab particularly excels is when it comes to the types of payment methods that it will accept. Card Payments, Bank Transfers, and e-wallet payments are all equally acceptable to Casino Lab.

MethodTypeTransfer TimeMinimum Withdrawal (NZ $)Maximum withdrawal (NZ $)
Visa Credit Card1-3 Days102300
Visa ElectronDebit Card1-3 Days102300
MastercardCredit Card1-3 Days102300
Skrille-walletInstant102300
Netellere-walletInstant102300
ecoPayze-walletInstant102300
Much Bettere-walletInstant102300
Withdrawals Infornation

Although the maximum withdrawal limit is listed at NZ $2300, this level is only imposed until your identity has been verified. Once you have successfully cleared this administrative hurdle withdrawal limits rise accordingly.

At this point, you will be able to request a pay-out for NZ $5500 on any given day and NZ $22000 in a month. These levels seem perfectly acceptable when compared to the terms operated by other firms that serve Kiwi players. One thing that will be less welcome is the fees that Casino Lab attaches to all transactions. 2% of the value of a pay-out will be retained by Casino Lab as an administrative fee. 

Deposit Methods

Casino Lab bends over backwards for its customers when it comes to accommodating their deposits. Casino Lab has developed favourable terms for their clients in terms of both deposit limits and the methods that the firm is happy to accept these transfers by. 

Casino Lab accepts deposits up to NZ $5000. Although this figure is lower than some of its rivals, this will be more than enough for an overwhelming proportion of casino goers. All deposits are transferred instantly and there are no fees attached to these payments. 

MethodTypeTransfer TimeMinimum Deposit (NZ $)Maximum Deposit (NZ $)
VisaCredit CardInstant105000
Visa Debit CardInstant105000
MastercardCredit CardInstant105000
MaestroDebit CardInstant105000
PaysafecardVoucherInstant10200
Skrille-walletInstant105000
Netellere-walletInstant105000
ecoPayze-walletInstant101000
MuchBettere-walletInstant105000
Deposit Methods

Casino Licenses

Casino Lab has made great strides in displaying its trustworthiness to a wider audience. One of the ways in which this has been achieved is by gaining licences from some of the iGaming industries most respected awarding bodies. Casino Lab has been given the seal of approval by both the United Kingdom Gambling Commission (UKGC) and the Malta Gaming Authority (MGA). 

The UKGC has issued Casino Lab with licence 45235.

The MGA has issued Casino Lab, via its owners Genesis Global Limited, with licence MGA/B2C/314/2015.

Genesis Global Limited is already a renowned name within the casino industry. The Maltese-based firm is also the owner of Casoola Casino, Casino Gods, and Casino Masters. It is likely to be of great comfort to potential customers that Casino Lab is also highly regarded by independent bodies within the industry due to this important link. 

For players in New Zealand, the award of an MGA licence also means additional player protections. If for any reason, New Zealanders have a dispute with Casino Lab that cannot be resolved by the firm, this complaint can be taken to the MGA for independent adjudication.

The MGA will issue a binding ruling on complaints that fall within its remit. The additional layer of protection that this feature offers, should give Kiwis a high degree of confidence if they decide to set up an account with Casino Lab. 

Rewards System and VIP Treatment

One of the areas where Casino Lab is fairly shy is when it comes to providing details about a rewards system for regular players. The Promotions section of the website does detail how players can benefit from a regular 100% matched deposit bonus, up to NZ $100, and a monthly 25% deposit bonus, up to NZ $100, but there is little mention of a regular rewards scheme.

Most online casinos have some form of the loyalty club, so the fact that Casino Lab has not jumped on the bandwagon is a little disappointing. It is perhaps more of a surprise that Casino Lab feels that such a system is unlikely to increase the dwell time of its clients. All customers have a choice to make when casinos take this approach. 

What there is, however, is mention of a VIP club. 

The suggestion is that access to the VIP scheme is invite-only. Once you have been given the nod it appears that membership could have distinct advantages. Some of the listed benefits of this bonus include:

  • A Personal Account Manager
  • Bonuses and Promotions
  • Rapid Response Times
  • Entry to a Monthly VIP Draw
  • A Birthday Present
  • A Bespoke Withdrawal Plan
  • Targeted Holiday Packages
  • Personalised Emails

It is certainly worth catching the eye of the Casino Lab team when such offers are available. 

Player Protection

Casino Lab takes the protection of its players extremely seriously. It is not a surprise that this is the case, as a casino that has been approved by both the MGA and the UKGC, player protections need to be at the heart of everything the business does. 

As well as providing an extensive amount of literature on the dangers posed by problem gambling and the links provided to external gambling support charities, Casino Labs enables its players to activate several player protection tools.

These tools include:

  • Daily/Weekly/Monthly Deposit Limits
  • Wagering Limits
  • Loss Limits
  • Time-out Tools
  • Self-Exclusion options

If a player chooses to self-exclude, they can do so for a period of up to five years. During this time the players will be unable to access their Casino Lab account or accounts of any casino that is owned by Genesis Global Limited. At the end of the self-exclusion period, players have to sign a declaration that specifically requests re-entry to the site, this will be actioned following a 24-hour cooling-off period. A self-exclusion can be activated when a player contacts the support team at [email protected] 

Winners

As part of the all-conquering Genesis Global Limited stable of online casinos, marketing executives at Casino Lab are no doubt all too aware of the benefits that can be derived when a player lands a jackpot prize. Casino Lab is certainly quick to highlight some of the huge sums that can be won on its progressive slots titles such as Queen of Alexandria and Mega Moolah.

Wins on these games have been known to hit eight-figure sums, so it is not a surprise the Casino Lab is happy to promote these titles. If a Casino Lab player becomes a big winner on one of these games the generated publicity can be priceless to firms. However, due to the relatively short history that Casino Lab has enjoyed to date, there is little information available about winners on this platform. 

LikePro’s
  • Check Good banking options
  • Check Reasonable welcome bonus
  • Check Top quality pokies
UnlikeCon’s
  • Cross A small live casino range
  • Cross No rewards scheme
  • Cross No Sportsbook


FAQs

Is Casino Lab Rigged?  

Casino Lab is a highly respected organisation, there is no evidence that this site is rigged. As with all casino sites, Casino Lab has been created to make a profit. Casino Lab does this by holding a profitability edge on all of the gambling products that it promotes on its site. However, to ensure fairness, Casino Lab should be providing games that have a relatively low-profit margin (5% or less) and this edge should be widely advertised and correctly calculated. It would certainly seem to be unfair if a casino advertised a game with a small profit margin when in reality, very few of its customers ever returned a profit on it. To prove that Casino Lab correctly advertises the profitability of its games, these have all been independently tested by Technical Systems Testing (TST) or by eCOGRA. These independent firms check the payouts that can be achieved on individual products over a sustained period. Customers of the site can therefore be confident in the RTP (return to player) rates that Casino Lab displays. 

Is Casino Lab a Scam/Legit? 

Casino Lab has no problems with its customers getting lucky. Indeed, Casino Lab has a payout limit of up to NZ $250000 for its players who hit a jackpot. For those who hit a win on a progressive jackpot title, the news is even better. Payouts on these games are uncapped. Once you have had your identity verified by Casino Lab you can withdraw, up to, NZ $5500 per transaction and NZ $22000 per month. Limits that will suit the requirements of most players on the platform. 

How long does Casino Lab take to withdraw?

The Casino Lab website suggests that payouts are subject to a processing period of between 24 to 72 hours. Processing periods are advertised by many online casino providers, so the information that Casino Lab provides is not unexpected. Once the processing of payouts has concluded, payments are released in different timescales dependent on the banking method used. Payouts through e-wallets should be received within 24 hours, while debit/credit card and bank transfer payments will complete in one to three days. 

How do you Win at Casino Lab?

Knowing how to win at a Casino has always been the question that we would love the answer to. In reality, we all realise that casinos have probability in their favour, whenever we try to take them to the cleaners! However, this does not stop us from trying again and again. The best piece of advice that I can offer when you try to win at Casino Lab Casino is to take advantage of any promotion that does not require you to change your playing style. If you spend NZ $100 per week on slots tables and there is a bonus available for doing so, make sure that you are signed up. The only way to reduce the house edge to near zero is to take advantage of a casino when they are being overly generous. Winning with the casino’s cash should help you to preserve your bankroll for a little bit longer. 

How do I delete my Casino Lab account?

Casino Lab Casino makes it easy for you to delete your account for any reason. To complete this action, you can access links through the Responsible Gaming section of the FAQ tab, the dedicated Responsible Gaming page, through the Responsible Gaming paragraph of the terms and conditions feature, or by contacting the support team at [email protected] 

Who owns Casino Lab?

Casino Lab is owned by the Maltese-based firm, Genesis Global Limited. Genesis Global Limited is registered with Maltese authorities as business C65325. Genesis Global Limited has been issued with licence 45235 by the United Kingdom Gambling Commission (UKGC) and MGA/B2C/314/2015. Genesis Global Limited is the owner of other online casinos that serve the New Zealand market including, Casoola Casino, Casino Gods, and Casino Masters. 

Does Casino Lab take PayPal?

Casino Lab is flexible when it comes to the payment methods that it is prepared to deal with. Fortunately, for those of you who hold a PayPal account, PayPal is one of the payment methods that Casino Lad readily accepts. 

How do you set a Deposit Limit on Casino Lab?

Casino Lab places a great emphasis on promoting responsible gaming. It is not a surprise, therefore, that Casino Lab allows players to set up a deposit limit through multiple avenues. Limits can be set up through the responsible gaming page, the terms and conditions tab, or by emailing [email protected] and requesting assistance from the customer support team.