SOFTSWISS Casinos

The story of SOFTSWISS is one of those wonderful accounts of starting a business in one direction and then turning 180 degrees into an altogether vaguely similar but entirely different direction.

Author:

David Taylor

Last Updated:

24/01/2023

Table of Contents

Overview of SOFTSWISS

SOFTSWISS launched back in 2008 as a specialist online auction dealer but soon realised those transferable skills could be swapped for the more lucrative online casino sector.

And in 2012, the SOFTSWISS Casino platform was launched. We only guess that with a brand name like SOFTSWISS the architects of this company love a bit of cheese!

These days SOFTSWISS is the big cheese of iGaming. It employs a phenomenal 1,400 people globally, with offices in Poland, Malta, Georgia and Belarus.

It’s probably best known in the iGaming world as the first gambling software company to work with cryptocurrencies and now considers itself “Number One” when it comes to providing crypto gambling.

There are more than 600 iGaming brands operating on its SOFTSWISS Casino Platform. And, yes, they do cap up SOFTSWISS every time they write it, even if it is a bit shouty looking.

They offer the iGaming market plenty of options when it comes to looking after a casino’s needs including:

  • White Label Solutions
  • Turnkey Solutions 
  • Crypto Casino Solutions 
  • Online Casino Games 
  • White Label Sportsbook Solutions 
  • Sportsbook Integration.

What The Platform Offers

The Casino Platform offered by SOFTSWISS is essentially a management software programme for casino operators. 

It’s great if you want to get a casino up and running quickly via the White Label Solution (a drop and deploy model) or a Turnkey Solution where you, as a casino, have certain needs to fulfil or want something done in a certain way.

Alternatively, you might be a casino looking to integrate more games, crypto games or a sportsbook into your already live platform. 

In any case, SOFTSWISS can support with: 

  • Customer Relationship Management software
  • Integrated Anti-Fraud System
  • Game Lobby Management
  • Content Management System
  • Bonus Features
  • Financial Reporting
  • Marketing 
  • Integrated Payment System

In other words, it has everything you need to set up, run and manage an online casino.

Bonuses and Promotional Tools

In 2022 SOFTSWISS updated its marketing functionality to increase player acquisition and retention with a new bonus API feature.

This new tool allows for great personalisation of offers and bonuses by creating offers based on player profile characteristics.

After all, who doesn’t like a great bonus?

SOFTSWISS offers the full gamut of player bonuses, including:

  • Sign-up 
  • Deposit
  • No Depost
  • Reload
  • Cashback 
  • Free Spins

The software allows casinos to set their own wagering requirements and tailor bonuses to suit individual player preferences. For example, if Davids are mad on slots, give them free slots as a bonus.

This fine-tuning of bonuses allows casinos to be more flexible and more specific to their customer base, as opposed to using stock bonus modules/templated bonuses and offers provided by the operator.

Casinos may also introduce exclusive offers and perks for VIPS and high rollers, a points-based Loyalty Programme, as well as Tournaments and lotteries.

SOFTSWISS Licences & Security

If you’re a casino that doesn’t have a licence yet, then SOFTSWISS’s white-label solution does all the hard work for you.

They have three major licences in the form of a Malta Gaming Authority licence, a Kahnawake Gambling Commission licence and a Curacao Remote Gaming licence which means new casinos can quickly gain a subsidiary licence with SOFTSWISS.

They also have six major national licences for:

  • Greece
  • Estonia 
  • Nigeria 
  • Serbia
  • Ghana 
  • Romania 

Meaning their work is officially approved by the respective iGaming authority in these countries.

They also hold certificates or are in line with compliance in Belgium, Isle of Man, Latvia, Belarus, Sweden and Spain: allowing them to be used by clients with appropriate licences in these areas.

Games Library and Suppliers

With more than 13,000 games supplied by some 180 content/software studios, as well as a sportsbook, you can guarantee a casino using the SOFTSWISS platform will be packed with choices for new and current players.

All of these are available from the SOFTSWISS game aggregator.

Providers include:

In addition, SoftSwiss offers more than 800 games that support Bitcoin.

Bingo

SOFTSWISS has plenty of software providers on their books who do a standout job providing bingo games. Take Pragmatic Play, for instance, which has great titles, including Diamond Dazzle, Bingo Blast and The Jackpot Room. Players won’t be short of 90/80/75 0r 30 ball choices.

Slots

If the casino is the skin, the backbone of any good casino is its slots. Top slots make or break a casino. With this many games from this many providers, users of SOFTSWISS can access epic titles from veteran Microgaming’s back catalogue, including Mega Moolah, to some of the newer trendier graphic fuelled studios such as Gamzix.

Other Games

There’s every variation you can think of at SOFTSWISS, with popular titles of blackjack, roulette, baccarat and poker available. How a casino loads and prioritises its gameplay depends on its market positioning. For instance, there’s no point loading your casino with poker for a country where no one likes poker.

Live Casino

There are plenty of studios out there now offering live iGaming. But the standout one on SOFTSWISS’s books is Evolution Gaming. Founded in 2016 as an online version of the classic Monte Carol casinos, this operator cultivates the atmosphere and truly immersive world of a land-based casino.

Mobile Gaming with SOFTSWISS

By far, the biggest percentage of game developers these days use HTML5, which is a perfect way to ensure your games are served perfectly on PC, tablet or mobile.

In terms of the casinos themselves, it very much depends on how they’re built and how SOFTSWISS serves them.

A full white-label solution will ensure they’re optimised for mobile devices, but an online casino just purchasing games via the game aggregator service offered by SOFTSWISS will need to ensure full compatibility itself.

Payment Methods at SOFTSWISS Casinos

This epic casino platform has loads of banking methods to ensure people can pay and withdraw their funds.

The casino platform’s back office function allows operators to activate or deactivate a selection of payment methods and currencies as well as accept or cancel payment requests.

Payments include:

  • Bank Cards
  • Bank Transfers 
  • eWallets
  • Vouchers
  • Crypto 

Payment speeds vary depending on the conditions set by the individual casino, but in the main, you can expect eWallets and Crypto speeds to be quicker than more traditional methods, which may take between one and five days. 

Availability of Customer Support

Great customer care is the hallmark of any good company. The folks at SOFTSWISS can play their part in helping a casino with a business’s most challenging front – dealing with customers.

Their highly professional team can handle calls, emails and Live Chat 24/7.

Tasks include disabling players who have chosen to opt-out, handling promotions enquiries and issues reported by players and awarding free spins or bonuses if needed.

SOFTSWISS Affiliate Software

If affiliate marketing floats your boat, then they don’t come with much better tracking systems than SOFTSWISS.

The casino platform offers numerous ways to find out which affiliate is bringing you the best leads, including: Affilka, NetRefer, or Income Access.

Pros and Cons for SOFTSWISS

LikePros
  • Check Great range of games
  • Check Quality providers
  • Check Multiple solutions for casinos, whatever their stage of development
UnlikeCons
  • Cross No UK Gambling Commission licence
  • Cross Games are limited to 170+ for a white-label solution; you’ll need to cough up more cash for the separate API solution if you go down this route